Frequently Asked Questions
At Sunday Moon, we believe in creating an inclusive environment and culture where every individual feels valued and respected. Regardless of background, identity, race, or circumstance, we strive to ensure every client is treated with fairness and integrity. Below are some of our most frequently asked questions. If you have another query, please contact us.
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Sunday Moon is located in Los Angeles. We proudly serve the Greater Los Angeles area, extending our services northward to Thousand Oaks and southward to Orange County.
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Yes, we do. Your booking is not confirmed until we receive your deposit.
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As we are a small business, we only take a limited number of bookings and these fill up fast. We recommend making a booking ideally 1-3 months in advance.
*Note: We understand that sometimes celebrations, plans, and events happen unexpectedly. We will always try to accommodate your event but can’t guarantee availability - so please contact us ASAP. We consider bookings made within two weeks of the event date to be last-minute.
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We understand that sometimes celebrations, plans, and events happen unexpectedly. We will always try to accommodate your event but can’t guarantee availability - so please contact us ASAP. We consider bookings made within two weeks of the event date to be last-minute.
Please note, fees apply to last-minute bookings.
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As each of our events is made custom to you, our service and delivery fees vary depending on factors like design preferences and location. Get in contact with us for an individualized quote.
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Our setups vary from 45 minutes to two hours, depending on the design and location. We will be in touch with you before your event regarding any specific setup requirements.
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Sunday Moon happily collects and disposes of our balloons at no extra cost. Alternatively, our clients are more than welcome to keep their balloon displays to reuse or as a memento.
Sunday Moon is a proud member of PEBA, a group that continues to drive environmentally responsible practices when it comes to the balloon industry. At Sunday Moon, all our balloons used are recyclable. With Mother Nature having always been at the forefront from day one, Sunday Moon pledges to continue offering our clients a more eco-friendly way to celebrate.
Have another question?